Privacy Policy

This Privacy Policy describes how Aurora Mosaic Puzzle ("we", "us", or "our") collects, uses, and shares information about you when you use our mobile application (the "App"). We are committed to protecting your privacy and handling your information in an open and transparent manner.

1. Information We Collect

1.1 Information You Provide

We collect information you provide directly to us, such as when you:

• Create or update your user profile;
• Contact customer support;
• Participate in surveys or feedback;
• Use features that require your information (e.g., location services);

Such information may include your name, email address, phone number, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you use the App, we may automatically collect the following types of information:

• Device information: model, operating system, unique device identifiers, mobile network information;
• Usage information: features used, pages viewed, crash reports, performance data;
• Location information (with your permission): GPS coordinates or similar location data;
• Cookies and similar tracking technologies.

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, advertising partners, and analytics providers, when you interact with our App through those services.

2. How We Use Your Information

We use your information to:

• Provide, maintain, and improve our App and services;
• Personalize your experience and deliver content or features relevant to your interests;
• Respond to your comments and questions and provide customer support;
• Communicate with you about products, services, offers, and updates (with your consent where required);
• Monitor and analyze usage and trends to improve user experience;
• Protect against fraudulent, unauthorized, or illegal activity;
• Comply with legal obligations.

3. Sharing of Information

We do not sell your personal information. We may share your information with:

• Service providers: to support our operations (e.g., cloud storage, analytics, customer service);
• Affiliates: within our corporate family where permitted by law;
• Law enforcement and regulators: if required to comply with legal obligations or to protect rights;
• Business transfers: in the event of a merger, acquisition, or asset sale;
• With your consent: in any other case where you’ve agreed to the sharing.

4. Your Rights and Choices

You have certain rights regarding your personal information, subject to local data protection laws, including:

• The right to access the information we hold about you;
• The right to correct or update your personal data;
• The right to delete your personal data under certain conditions;
• The right to object to or restrict certain processing;
• The right to data portability;
• The right to withdraw consent where processing is based on your consent.

5. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including any legal, accounting, or reporting requirements. When we no longer need your information, we will securely delete or anonymize it.

6. Security

We take appropriate security measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

7. Children’s Privacy

Our App is not intended for use by children under the age of 13 (or other age as required by local law). We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with information, please contact us so we can delete it.

8. International Data Transfers

We may transfer your information to countries other than your own, including to the United States, where we or our service providers operate. These countries may not have the same data protection laws as your country. In such cases, we take steps to ensure appropriate safeguards are in place.

9. Third-Party Services and Links

Our App may contain links to third-party websites and services. We are not responsible for the privacy practices of those third parties. We encourage you to read the privacy policies of each website or service you visit.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will revise the "Effective Date" at the top. We encourage you to review this Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact us at:

Email: user@mosaicpuzzle.art

By using our App, you agree to the terms of this Privacy Policy.